FAQs

Q: Does honey have an expiry date?
A: Honey never expires or goes bad, it's one of its most interesting characteristics. You will probably finish our delicious jar before the best before date anyway!

Q: How do I store my honey?

A: You can find more information on honey storage here!

Q: When is the HBRC shop open?
A: We are currently operating under our Summer Shop Hours! We are open from 10:00 am - 4:00 pm, Monday to Friday!

We can ship our amazing products to you, or you can even schedule a pick-up. Our honey is also available at Market Fresh in Guelph. 

Q: When will your new building be open?

A: We have officially moved into our new building! Please come visit the new Luckevich Pinchin Honey Bee Research Centre at 460 Stone Road East.

 

 Q: What is the average delivery time when shipping the products?


 A: On the check-out page, you will have multiple   shipping options to choose from, with varying   shipping speeds. Small delays in packing can   occur, if you need your order by a certain date,   please place your order in a timely fashion.

 

Q: How can I remove beeswax bloom from my candles?

A: When your candle becomes dull and powdery, it is beeswax bloom that has naturally formed. A hair dryer can be used to remove it and restore shine.

 

 Q: What are the benefits of using beeswax candles?

 A: Our 100% natural candles are environmentally   friendly and non-toxic. They burn clean, producing   very little smoke. A honey and floral fragrance is   emitted, and even produces negative ions to   neutralize air pollutants and allergens.



Q: What can I make with the beeswax cakes?

A: Our cakes are made of 100% beeswax. They are typically used to make homemade moisturizers, body butters, balms, or ointments. The possibilities are endless!




  Q: Why should I use beeswax food wraps?


 A: Beeswax wraps are an ecofriendly alternative to   plastic wrap, used to keep food fresh. The natural   antimicrobial and antibacterial properties of   beeswax help to further preserve your food. 


 

Q: How can I clean my food wraps to make them last longer?

A: The wraps can be used for one year with proper care. After each use, wash the wraps by hand with cold water and mild detergent. Then leave them to drip dry on a drying rack or clothesline. 

If your beeswax wrap is not working as well as it used to, you can refresh it by heating it in the oven. Line a baking sheet with parchment (not waxed!) paper and place your beeswax wrap on it. Place in a 350 °F oven for 5-10 seconds at a time, checking in between, until the beeswax has re-melted. Quickly remove from baking sheet while it is still melted, and air dry until the wax has solidified again.

 Q: How do I use the food wraps?

 A: Beeswax food wraps have a variety of uses.   They can be used to cover cups, bowls, and   Tupperware, or wrap up loose food items.

 First, warm the beeswax wrap in your hands to  make it pliable and then mold it around your item of choice. Hold the wrap in place and warm it with your hands until the edges of the wrap stick to itself. Use an elastic band or twine to secure, if desired. Beeswax wraps work best on dry or damp foods. Do not use beeswax wrap on raw meat. Do not microwave wraps, or use them on hot foods/hot containers.

Any other questions? We are here to help!
Reach out and expect a response within 72 hours